Stunning 2 Bed – Rooftop Braai Area – Sunset Views
Welcome to your home away from home! We’re delighted to host you in beautiful Umhlanga. This apartment has been thoughtfully prepared to ensure your stay is as comfortable and enjoyable as possible.
Here’s what you can expect:
🏖 Prime Location: Just moments away from the beach, restaurants, and shops.
☀️ Comfort and Style: Relax in a cozy, modern space designed with your comfort in mind.
📱 Stay Connected: The Wi-Fi details are as follows: Network name is Pahlavi and Password is wearehere.
💡 Check-In Info: Please see below for your check-in information.
If you need any assistance or have questions during your stay, don’t hesitate to contact us. We’re here to make sure you have an unforgettable experience!
Enjoy your time in Umhlanga—whether it’s for relaxation, adventure, or a bit of both!
Check-in
- Self check-in is from 4PM - 10PM
- Contactless check-in with a Smartlock
Check-out
- Checkout until 10AM
- You may leave the access tag in the apartment
Pets
No pets allowed in this apartment.
Children and extra linen
Children and infants welcome. If you would like a camping cot in the unit, kindly advise us in advance so that we may ensure it is placed inside the unit before your arrival.
Extra linen can be found in the bedroom wardrobe.
Amenities
- 1-4 Guest(s)
- Free WiFi
- 92 sqm apartment
- Tea & Coffee
- Towels
- Swimming Pool
+27 87 802 9740
How to Contact Us
We pride ourselves on swiftly meeting our guest needs. You can reach us as follow:
Email: info@pahlavi.co.za
Phone: +27 87 802 9740
Or any questions you have you may ask via the online chat assistant here.
Before You Travel
What we Provide
General
- All bedding (linens, blankets, pillows)
- Iron
- Ironing board
- Towels
- Hand Soap
- Hair dryer
- Clothes drying rack
Starter supply of the following
- Laundry detergent
- Toilet Paper
- Trash Bags
Kitchen
- Salt & Pepper
- Sugar
- Coffee & Tea
- Pots & Pans
- Glasses
- Mugs
- Silverware
- Dishes
- Basic Utensils
- Kettle
- Airfryer
- Toaster
- Microwave
- Fridge
Come and enjoy our local beach!
Upon Arrival
Check-in Time & Early Arrivals
Check-in time from 4pm.
If you have requested an earlier check-in time, please read this section carefully.
We will do our best to accommodate you, but can make no promises regarding early access unless we have guaranteed it with an additional charge. (Please inquire if you would like a quote for guaranteed early check-in.)
If you have requested early check-in, the primary contact in your group will receive a text after 8pm the evening before arrival. This text will advise you what time we are able to accommodate you.
Note that early check-in is rarely available during our peak seasons and around holidays. Please set your expectations accordingly.
In the event that you will arrive in Umhlanga before the apartment will be ready for you, we offer two services:
- You are welcome to store your bags with us until the home is ready. Bag storage will either be at your rental home, or at a nearby location. Details on the bag storage location will be provided in the same text after 8pm the evening before arrival.
- We will text you when the home is cleaned and ready for you.
Directions To Home
The address of your apartment is 12 Solstice Road, Umhlanga Ridge.
You an type this address into your navigation GPS and follow the directions accordingly.
Alternatively, you can click here.
Where to Park
When you arrive, you would need to park on the street first and enter the apartment to retrieve the remote in order to access the free basement parking allocated to you. Once you have the remote, enter the gates located on Solstice Road (opposite Homebase) and proceed to park in parking bays 13 or 1.
You can also follow the step by step guide below.
How To Use The Door Lock
The apartment is equipped with a Smart Lock and thus no keys are required.
You will receive an access code (usually 4 digits).
When reaching the door, simply press on the keypad to activate it and input your access code followed by #.
Here is a sample of what the access code message may look like:
“Hello, Here is your passcode: 1234
Start time: Aug 1, 2024, 4:00 PM
End time: Aug 5, 2024, 10:00 AM
Type: Timed
Lock name: The Zone 007
To Unlock – Press # PIN CODE #
Notes:
· The # key is the UNLOCKING key at the bottom right.
· Please don’t share your passcode with anyone.”
Relax in the Rooftop Pool & Braai Area...
During Your Stay
WiFi / Internet Details
We offer free WiFi to our guests. To access the network, use the network name and password listed below:
Network: Pahlavi
Password: wearehere (all lowercase)
Where Things Are
- Hairdryer: In the main bedroom wardrobe
- Iron & Ironing Board: In the second bedroom wardrobe
- Broom & Dustpan: On the balcony
- Bin: In the cupboard under the kitchen sink
- Fire Extinguisher: At the entrance of the apartment
- First Aid Kit: In the drawer in the kitchen
- Extra Linen: In the second bedroom wardrobe
- Extra Toilet Paper: On top of the loo
- Laundry Detergent: In the kitchen, inside the cupboard under the sink
- Garbage bags: In the drawer in the kitchen
- Clothes drying rack: In the second bedroom wardrobe
Using the TV
The TV is equipped with:
- Netflix
- YouTube Premium
If you are having trouble or if it is not signed in, please do let us know as guests sometimes sign out by mistake.
Books
We have over 150 books that you are more than welcome to enjoy reading during your stay!
Trash
When the bin gets full you can empty it in the green bins found in the basement.
NB: Please do not leave bin bags in the hallway. In doing so, you will be liable for a fine of R1000.
Clothes Drying Rack
Hanging of clothes on the balcony is not permitted. We have a clothing rack for you to place within the apartment.
Loadshedding
Please download the app called “EskomSePush”
Here are the download links for your convenience:
– iOS: https://apps.apple.com/za/app/eskomsepush/id968648379
– Android:
https://play.google.com/store/apps/details?id=com.ashwhale.sepush.eskom&hl=en_ZA&gl=US
Here are the suburb code to add for your stay: Umhlanga Ridge West (9)
Maintenance / Housekeeping Concerns
If something is not right when you arrive or any issues arise during your stay, please inform us promptly so we can rectify the problem. We also ask that you inform us of any accidents or damage that occurs so we can act promptly to ensure the home is in good condition for the next guests.
Similarly, if there is anything you need during your stay to make you more comfortable, or if you need a piece of kitchen equipment that you can’t find, please let us know and we will try to accommodate you. We can’t make any promises, but we will do our best.
Water
In the case of any water interruptions we will provide you with 20L of water per day.
A True Home Away From Home
House Rules
Just a friendly reminder to read our House Rules again. Some people forget to do so. This covers topics such as the rules for early check-in, late check-out, smoking, pets, guests, and much more.
We want to make sure you have all the information you need upfront and answer all your questions ahead of time. We have hosted many stays, and we have seen it all from the good to the bad to the ugly, so please don’t feel intimidated or overwhelmed. This is a great way to protect our home and make sure it stays in great condition for future Guests to come 🙂
Smoking
This is a non-smoking property. This includes vapes/e-cigarettes. Breaking this rule will result in a R3000 fine and potentially the additional cost that is incurred by losing the next guest’s reservation because we cannot eliminate the odor in time for the next booking.
Quiet Hours
Please note that quiet hours are from 10 PM – 7 AM.
Noise Disturbance
There will be a fine of R500 for each time a security or guard has to come out to remind you to keep the noise down due to disturbances.
Booking Requests / Accepted Bookings
Accepting a booking request or sending a pre-approval doesn’t override our house rules or booking requirements.
Daily Housekeeping Not Included
Daily housekeeping is not included in your stay. Our Accommodation is based on a courteous guest (e.g. someone who cleans up after themselves, leaves the place similar to how they found it, etc.) and allows us to keep prices low. If our housekeeping crew discovers an UNREASONABLE mess post-checkout, we will charge an additional fee of R400 on top of any additional fees incurred by extra time for housekeeping, delays for the next guest, etc. Trash left outside in the hallway results in a R1000 fine per bag.
If you do require housekeeping please let us know we can offer this at an additional fee. This apartment is a self-catering apartment and this service is subject to availability.
Early Check-ins / Late Checkouts
As much as we would love to be able to accommodate early check-ins and late checkouts, our properties typically run at full occupancy, and our cleaning team needs all the time between guests to work their magic.
Check-in time is 4 pm and check-out is 10 am. An accepted request to book does not mean your early check-in time was approved. Please send a message the morning of your check-in and we will let you know if we can accommodate an early check-in or late checkout at the end of your stay!
This is an additional charge determined by us that must be paid prior to your check-in (for early check-in) and prior to your checkout (for late checkout). If you stay past your 10 am check-out time without approval, you will automatically be charged for that listing’s base nightly rate without discounts. This can get pricey, so please be courteous to our housekeeping and their team.
Non-declared Guests
All guests must be listed on the reservation and approved. Bringing in non-declared guests will incur a per guest, per day, cost of R1000 each (per day)
Packages
We do not allow guests to order mail/packages to this location for privacy reasons. If you attempt to have something delivered to this address, it will be rejected and we are not held responsible for its whereabouts.
Parties
The complex enforces a strict no-parties/noise violation policy for all its residents. This includes all Airbnb guests as well. If you throw a party, trash the space, damage the unit, disrespect the property or have a gathering with extra guests that are not reported in your initial booking, you are breaking the rules and will be fined R2000 as well as immediate termination of the reservation and removal from the property without refund.
We Will Be Sad To See You Go...
Departure Planning
Checkout Time
Check-out time is 10am.
If you have requested a later check-out time, please read this section carefully.
Depending on the cleaning schedule and availability, we do offer late checkout options but you will need to send us a message asking for approval.
- Same-day request: 12:30PM Checkout – R600 once approved
- In-advance request: 12:30PM Checkout – R400 once approved
If you do NOT send us a message and/or we do NOT approve a late checkout and we are forced to bill you for an unauthorized late checkout, the fee will be the base nightly rate (no discounts).
Departure Checklist
We offer full-service rentals and take responsibility to fully clean between guests. You do not need to take the trash out, strip your beds, launder linens, or wash the last set of dishes.
How clean are you expected to leave the home? A good rule of thumb is to just tidy up a bit.
While you are not expected to do a thorough cleaning, please be reasonable. Rinse your dishes and cookware and place in the sink. Do not leave filthy dishes or garbage strewn about. Clean up after major messes, spills and accidents or bring them to our attention.
Departure checklist:
- Close all windows
- Ensure that all faucets are off
- Turn off all lights
- Ensure that all appliances are turned off
- Triple check the house to ensure you have not left anything behind, including phone chargers, laptop cords, jewelry, passports, wallets, clothing, and toys
- Pull front door shut behind you and make sure it locks.
Common places guest leave things:
- In the bedroom or kitchen cupboards
- Under the bed
- In the fridge & freezer.
- Things also slip under the couches…
If you have leftover food or grocery items, you may leave them behind for the housekeeping crew to keep, discard, or in the case of unopened non-perishables, leave for subsequent guests.
Lost and Found
Please triple check the home before departing to ensure you have not left anything behind. Common items left behind include phone chargers, computer cords, passports/licenses, clothes, electronics, eyeglasses, toiletries/makeup, documents, and toys.
If you have left something behind, we can courier it back to you or may collect it at a later date.
Please provide us with as much information on your lost item as possible
Be certain to include:
- Item description
- Where you think you may have left the item
- The name on the reservation
- The name of the house you stayed at
If your item is found, you will be required to send us your address for mailing the item to you and pay for return postage by EFT.
Feedback.
You may receive a notification from the platform within 24 hours to review us. We would appreciate a review. ⭐️⭐️⭐️⭐️⭐️
If there is anything we could have done better please let me know. We are always seeking to continuously improve the place so any form of criticism is welcome.
Thank you so much for staying with us!