Our Awards

We pride ourselves in providing the best to our investors as well as our guests and have several awards to showcase this:

Airbnb

Superhost Status

An Airbnb Superhost is a designation or title given to experienced and highly-rated hosts on the Airbnb platform. To achieve Superhost status, hosts must meet certain criteria and consistently provide exceptional hospitality to their guests. The Superhost program is designed to recognise and reward hosts who go above and beyond in ensuring a high level of service, excellent communication, and a top-notch overall guest experience.

The general criteria that hosts must meet to qualify as Superhosts:

Response Rate: Hosts must maintain a high response rate to inquiriesfrom guests, typically above 90%.
Acceptance Rate: Hosts should accept a significant percentage of booking requests to demonstrate their commitment to accommodating guests.
Cancellation Rate: Hosts should have a low cancellation rate to ensure reliability for guests.
Experience: Hosts need to have hosted a certain number of stays and maintain a high overall rating from guests.
Hosting Frequency: Hosts need to be active and consistently host guests on the platform.

Booking.com

Traveler Review Award

Booking.com Traveler Review Awards are annual accolades presented byBooking.com to recognize and appreciate accommodation partners whoconsistently provide outstanding guest experiences. These awards are basedon genuine guest reviews and feedback left on the Booking.com platform.

Here's how the process typically works:

Guest Reviews: Guests who have booked and stayed at a property through Booking.com are encouraged to leave reviews based on their experiences.
Scoring Criteria: The reviews are evaluated based on various criteria such as cleanliness, comfort, location, facilities, staff, and value for money.
Minimum Review Score: To be eligible for a Traveler Review Award, the accommodation must have a minimum review score, which may vary each year.
Recognition and Awards: Accommodations that meet the criteria and achieve a high review score receive the Traveler Review Award from Booking.com. This award is a way for Booking.com to acknowledge and celebrate the hard work and dedication of property owners and managers in ensuring a pleasant stay for their guests.