This letter serves to confirm the consistent and stellar service received from both Ushir Shah as well as his property management company Pahlavi Properties.
I have four properties that I own and that Ushir and his team set up for me from scratch (including selection and purchasing of furnishings, photography, renovations etc) and have listed on various short term letting platforms such as Airbnb and Booking.com.
I have been dealing with Ushir for over two and a half years now and he has never let me down and I have always found him to be extremely honest and trustworthy and transparent in all his dealings with me. I genuinely have no complaints and we are still doing business together for my units all this time later. The properties are running fantastically with great guest reviews on all platforms and our occupancy rate is over 85% with a great monthly total revenue and nightly average rate. The attention to detail, guest relations and response times on any queries is excellent. I don’t need to get operationally involved whatsoever.
I highly recommend Ushir and Pahlavi Properties as a property and short term letting agency.
I am pleased to write this letter of recommendation for Ushir Shah, who has served as the host for my property, Unit 306, The Zone, Umhlanga.
His professionalism, responsiveness, and attention to detail have made a significant positive impact on the overall living experience at the property.
From the outset, Mr. Shah has demonstrated exceptional organizational skills and a proactive approach to property management.
Whether it was coordinating timely maintenance, communicating important updates, or ensuring the property remained in excellent condition, they consistently went above and beyond expectations.
What truly sets Ushir apart is their commitment to clear and courteous communication. He is always approachable, quick to respond to inquiries, and adept at resolving issues efficiently and fairly. His ability to balance the needs of the guest and property owners alike speaks to their integrity and professionalism.
In addition, Ushir, takes personal interest in making sure that guests who use the apartment are well looked after. This thoughtful attention ensures that everyone who stays at the property feels welcomed, comfortable, and supported a rare and valuable quality in property management.
The apartment itself is always clean and maintained to the highest standard. From the moment you walk in, it’s clear that great care is taken to uphold a pristine and inviting environment, which reflects Ushir’s dedication and pride in their work.
I have no hesitation in recommending Ushir as a reliable and highly competent apartment managing agent. They would be an asset to any property or management team.
- Anand Naidoo | The Zone 306
Past Property Owner
Thank you Ushir for assisting us on our apartment with Airbnb. Your services was excellent. Out apartment was well taken care of.
We would recommend you to anyone.
Well done and thank you.
- Shireen | Past Property Owner
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Established in 2021, we pride ourselves on providing top-tier accommodations tailored to our guests’ needs.